Keys
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| U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box. |
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| All antennas including temporary ones should all be removed or if possible lowered. |
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| We ask that all customers provide a clean vehicle; this allows the carrier to do a quick and fair evaluation of the vehicle prior to shipment. Also, it establishes the standard for condition of delivery. |
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| Be sure to turn off all alarms for transport. If the vehicle requires special instructions to start, please inform the Transport Auto Services dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off. |
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| All racks that are permanently not attached to the car should be removed. |
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| Transport Auto Services will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections. |
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| Customers need to prepare their vehicles for all climates. All fluids must be checked and filled. Any damage caused by Acts of Nature, Transport Auto Services is not responsible for. |
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| Spoilers, fairing, air dams or other low hanging and loose items should be removed. If not removed all lost or damaged items we are not responsible for. |
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| By law auto transporters are not permitted to transport personal belongings, as they do not have a household goods transportation license. By violating this law the company transporting the vehicle can be fined up to $10,000 per occurrence. In addition, if you were to place things in the car, they would not be covered by insurance and all the damages made to the items the company is not responsible for anything. |
Pickup/Delivery Locations
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| Make sure the locations for pickup and delivery are truck accessible. This way the trucks can easily move around without damaging other cars that are still left on the trailer. |
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